First 24–48 hours
What to do immediately, what to document, and what not to throw away too soon.
Free fire claim resource
Learn what to document, what to save, and what to watch for before accepting the insurance company’s offer after a fire, smoke, or soot loss.
What’s inside
Fire claims can involve smoke, soot, water from firefighting, personal property, temporary housing, contractor bids, and disputes over repair scope. This guide helps you stay organized and avoid costly documentation mistakes.
What to do immediately, what to document, and what not to throw away too soon.
Photo, video, contents, smoke, soot, and structural documentation checklist.
How to track ALE expenses like housing, mileage, meals, storage, and pet boarding.
Warning signs that the insurance company’s fire estimate may be incomplete.
Before cleanup starts
Even when flames are contained, smoke, soot, odor, moisture, and chemical residue can spread throughout the property. Proper documentation can make the difference between a low estimate and a better-supported claim.
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